CROWN CABS: 1300 12 13 14
June 2025 Newsletter
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You Need to know about MPTP payments
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Health Tip – Stretch It Out
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Get Google Reviews & Win $50!
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Sleep Deprivation and Fatigue
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Event Days = More Jobs, More Money
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Getting Started with Your FleetCard
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✅ USE ONLY FOR YOUR ASSIGNED VEHICLE
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Each FleetCard is assigned to a specific vehicle.
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The vehicle’s registration number (REGO) is written on the card.
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The card cannot be used for any other vehicle.
✅ KEEP THE CARD IN THE VEHICLE AT ALL TIMES
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Always leave the FleetCard inside the vehicle when it is not being refuelled.
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Do not take the card home or keep it in your wallet.
✅ HOW TO USE THE CARD TO REFUEL
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Drivers must enter the odometer reading when signing for the fuel.
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Most service stations accept the card. You can download the FleetCard app to see all locations.
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Enter the PIN number: 3043.
⚠️ IMPORTANT REMINDERS
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The card is for fuel only. Snacks, drinks, or other items will be declined.
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If the card is lost, stolen, or declined, contact the Dispatch Operator.
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Once you have your fleet card, fuel receipts will no longer be accepted by the office for payment. All fuel must be paid on the fuel card, unless prior approval.
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Keep your receipts in case there is a need for verification.
Download FleetCard in the Play Store and Apple Store.
All of our fleet drivers would now have their fleetcards.
Getting Started with Your FleetCard
Owner Driver MPTP Payments: What You Need to Know
We understand that at times, there are delays in MPTP (Multi Purpose Taxi Program) payments. We appreciate your patience and want to assure you that we are always doing all we can to ensure prompt payment.
What Causes Delays?
When there is a delay, it can be caused by two factors: the time it takes for us to find the information to correct any errors within a booking and most significantly, the processing time of CPV.
You will be paid.
There is no risk of losing your MPTP earnings. Rest assured that the payments will come through and as soon as we get them, we will send them to you.
What You Can Do to Help
To avoid further delays:
✅ Double-check all trip details before submitting.
✅ Make sure the passenger’s MPTP number is correct.
❌ Incorrect or incomplete information will slow down the payment process.
Please take a moment to review your entries carefully before submitting. Providing accurate information helps speed up the process.
Owner Drivers – Don’t Forget Your Fees
Just a friendly reminder for owner drivers: if you have unpaid depot fees, please organise payment as soon as possible. Keeping your account clear helps everything run smoothly and avoids any future issues. If you’re not sure about your balance, contact the office – we’re happy to help.
Just a quick reminder for all owner drivers: the minimum EFTPOS usage is $500 per month.
This helps to ensure that all drivers can use the terminal at no extra fee.
EFTPOS – Minimum Usage of $500
Training – Stay Sharp on the Job
We’re offering more training sessions to help you stay confident and professional on the road. These sessions will cover things like customer service, handling difficult situations, and getting to know new systems. It’s a great way to build your skills. If you’re interested, let dispatch know so we can get you signed up.
Get Google Reviews & Win $50!
The incentive for drivers who get the most positive Google reviews, with their name mentioned, is still running.
GET 10 positive Google reviews and earn $50.
Encourage your passengers, friends, and family to leave a 5-star review and mention your name. The more reviews, the better your chances of winning!
Ask your passengers to leave a review while they’re still in the car—a simple reminder can go a long way! Let’s keep the positive feedback rolling!
There are review and feedback cards available at Dispatch if you need more.
Sleep Deprivation and Fatigue
Driving requires full alertness and vigilance, but sleep deprivation and fatigue can severely impact your ability to stay safe on the road. Fatigue reduces your vigilance and ability to react, which are critical for safe driving. The only way to combat fatigue is through proper sleep.
Why sleep is essential:
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Sleep restores brain function, helping you stay alert and focused.
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It enhances memory, decision-making, and coordination skills crucial for safe driving.
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Lack of sleep compromises your ability to assess risks and respond to hazards effectively.
Take regular breaks, and if you feel drowsy, pull over in a safe place for a 20-minute nap. Prioritising sleep isn’t just vital for your health but also ensures the safety of everyone on the road.
Health Tip – Stretch It Out
Long hours behind the wheel can cause back and leg pain, stiff muscles, and fatigue. When you’re waiting for a job or taking a break, do a few easy stretches. Move your legs, roll your shoulders, and stretch your arms. These simple moves improve your circulation and help reduce tiredness.
Image from aitgroup.com.au
Event Days = More Jobs, More Money
We often see higher demand for taxis during big events and public holidays. These are great times to be available, as you’re more likely to get longer trips and more bookings. Plan ahead and take advantage of the extra income!
July 2025:
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5–6 July – Coffee Weekend at Queen Victoria Market: A popular festival that draws foodies and coffee lovers.
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7–18 July – School Holidays. Expect more family travel during the school break, perfect for rides to parks, attractions, and holiday spots.
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11–13 July – Finders Keepers Design Market at North Melbourne: expect steady passenger demand.
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18–27 July – Beetlejuice the Musical at The Regent Theatre: large crowds heading to evening shows.
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26–27 July – Open House Melbourne weekend: visitors exploring architecture and heritage sites.
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26 July – British & Irish Lions vs Wallabies at MCG: a huge crowd is expected for this rugby test match.
August 2025:
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7–24 August: Melbourne International Film Festival (MIFF): big crowds at cinemas, busy evenings.
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Every Wednesday Night: Winter Night Market at Queen Victoria Market, more passengers heading for food & music.
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9–10 August: Hot Wheels Monster Trucks Live at Rod Laver Arena, families travelling before and after shows.
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All month: Nocturnal: Museum After Dark, late-night museum events at Melbourne Museum, expect to ride home late.
Tips for Drivers:
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Plan Ahead: Public holidays and local events can lead to increased demand for rides. Ensure your vehicle is ready and available during these peak times.
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Stay Informed: Keep an eye on event schedules and public holiday announcements to anticipate busy periods.
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Prioritise Safety: With higher demand, traffic congestion may increase. Plan your routes accordingly and ensure you're well-rested.
